MEMBER SERVICES TEAM LEADER (Hamilton)
- Permanent, full-time position
Hamilton city modern office
We are looking for a superstar to be the leader of our Member Services Team within Corporate Services based in modern offices in Hamilton city. You will be responsible for leading the team through providing superior customer service to our members. The integrity of our database is paramount which you will be responsible for. There is also a sales focus for our products and services.
This is a great opportunity to work with one of New Zealand’s iconic organisations in the rural sector. We are looking for an energetic customer service individual with a professional and winning telephone manner with leadership skills.
Excellent people and communication skills will be the key to ensuring our members’ needs and queries are dealt with in a positive, timely and professional manner.
Ideally the successful applicant will have some experience in leading/managing a customer service team, have a strong work ethic and ability to multi task. Accurate computer skills including attention to detail is essential as you will be working on our member database. A knowledge of MS Office products is essential.
If you are professional, friendly and have a passion for leading a team in customer service then we would like to hear from you! This busy role can be demanding at times so a proactive and positive disposition is a must.
Please send your CV and cover letter to Gillian Bright, firstname.lastname@example.org
Applications close on Friday 4 June 2021